- What is Your Greatest Challenge? Vote Now.
- Ripped From The Headlines
- How Will Context and the Cloud Impact Your Information Management Initiatives?
- Ripped From The Headlines
- Ripped From The Headlines
- Beyond Cost Cutting: Saving More Than Money by Being Nimble.
- Pain, Pleasure and Perspective: Dealing with Change (Part 1 of 2)
- Ripped From The Headlines
- Your Good is not Good Enough.
- Ripped From The Headlines
WatchGuard
If You Care You’ll Call: WatchGuard Reaches Out.
I was contacted by one of their technical support managers, concerned that my experience with their company was less than stellar. She asked if I had time to talk, and I gladly carved out time to review the cases to see just what might have went wrong. Learn what happened when WatchGuard takes time to call and chat.
Is the Sun Setting On WatchGuard
In a bad situation, bad customer service and unresponsive technical support simply makes things worse. In this article, WatchGuard shows it is slipping …
What’s In a Checkbox: Part 2?
…This time I must have won some sick and twisted lottery of suffering! Another checkbox rears its ugly head.
The changing face of WatchGuard Technologies
Several years ago, WatchGuard Technologies was recommended to me to manage our SMB perimeter security. They went from best to worst, with some very poor business decisions, and back to one of the best again.
DandyID
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