upgrade

4 Reasons Why Customers Buy

By Ken Stewart on September 17, 2009

Welcome Vincent Matthews to ChangeForge.

Posted in Business, Contributing Authors | Tagged cost savings, net new, new features, reliability, upgrade | 3 Responses

Are You Tired of the Software Upgrade Treadmill?

By Ken Stewart on March 24, 2008

Ah, there is nothing better than spending hours and weeks trying to solve one little annoying problem only to stump the technical support engineers so badly that the only thing they can say is that we need to upgrade our software yet again… I am told we are pretty far behind, and it would be [...]

Posted in Business, Technology | Tagged core, helpdesk, Infrastructure, Software, technical support, upgrade | 1 Response

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4 Reasons Why Customers Buy

Are You Tired of the Software Upgrade Treadmill?

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