- How Will Context and the Cloud Impact Your Information Management Initiatives?
- Ripped From The Headlines
- Ripped From The Headlines
- Beyond Cost Cutting: Saving More Than Money by Being Nimble.
- Pain, Pleasure and Perspective: Dealing with Change (Part 1 of 2)
- Ripped From The Headlines
- Your Good is not Good Enough.
- Ripped From The Headlines
- Ripped From The Headlines
- Blogs Are Important To Your Customer. Are They Important To You?
Trust
Blogs Are Important To Your Customer. Are They Important To You?
“If it’s too good to be true, then it probably isn’t true.” That’s how the saying goes, right? How often do you buy something you are suspicious of? Being real with your customer elevates the level of trust in the buying cycle.
I receive a good many PR solicitations each week with this or that firm [...]
Service Level Agreements Gone Bad?
Do you distrust service level agreements? Your perception of SLA’s may indicate how you feel about your vendors or clients!
The 4 Pillars of Managed Services
The business of assessments is a business unto itself these days. There are those selling you “how to run a proper assessment†kits. There are those selling clients on “objective assessments†to prevent any skewing of facts or figures (as if non-bias is even possible when dealing with a quantitative and qualitative study). There are even those simply giving the assessment away for a chance to present their facts and findings to the executive board. All have their place, but all have their objectives as well.
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