By Ken Stewart on January 22, 2010
Do you spend any of your time trying to keep up with all of the chatter going on? Are you copying and pasting conversations from e-mail to some other repository – trying to keep everyone in the loop and keep you from going crazy?
I discovered that the messages function in Basecamp is a wonderful way [...]
Posted in Technology | Tagged 37Signals, Basecamp, management, Projects, Team
By Ken Stewart on January 15, 2010
I recently rediscovered Basecamp, a Software as a Service (Saas) offering provided by 37Signals. I had used Basecamp several years back and had abandoned its use for more “enterprise-class” products – thinking they would offer more of this or that.
I found myself in my day-to-day life challenged to learn the software and bend my working [...]
Posted in Technology | Tagged 37Signals, Basecamp, management, Projects, Team
By Ken Stewart on November 26, 2009
Today, across America we recognize a single day focused upon giving thanks for what we have. Thanksgiving is often thought of as the doorway to the holiday season for many; Christmas, Chanukah, and Kwanzaa are a few celebrated here in America.
But it is set aside from the rest of the holiday celebrations as its core [...]
Posted in Business, Culture, Personal, Technology | Tagged heart, perspective, Team, Thanksgiving
By Ken Stewart on October 16, 2009
Have you ever felt worse after hanging up the phone or walking out of the store, because when talking to the person representing the company from which you just purchased a product or service – they didn’t believe what they were telling you?
Posted in Business, Culture | Tagged Dogfooding, empowerment, management, ownership, Sales, Team
By Ken Stewart on September 19, 2009
Why is it that sales and support seem to have this stereotypical rift?
Posted in Business, Change, Culture | Tagged IT, problem, problem solving, Sales, service, support, Team
By Ken Stewart on July 20, 2009
With an expansive project team working towards a common goal, minding the details was certainly a tall task. Multiple project managers at various levels in several organizations mapped and remapped timelines to ensure an on-time and on-budget delivery. How do you not get stressed trying to meet the deadlines?
Posted in Business, Change, Culture | Tagged Perception, Project Management, Team
By Ken Stewart on April 13, 2009
We used to have a saying in the Marine Corps, “It’s not the Corps that takes care of Marines, it’s that Marine standing shoulder to shoulder with you that will bring you home.” Will your team bring you home?
Posted in Business, Change, Culture | Tagged Culture, Economy, Team
By Ken Stewart on May 12, 2008
Change can be a tough thing. At times, to many of the associates in a company, a change may seem like another round in a Chinese fire drill.
Posted in Business, Change, Culture | Tagged Change, Learn, Listen, Team, vision
By Ken Stewart on April 1, 2008
When you think of IT, MIS, or any other acronymn used to describe the technology department of a company, what is the image that comes to mind?
Posted in Business, Culture, Technology | Tagged computer guy, Culture, IT, management, MIS, staffing, Team, Technology
By Ken Stewart on March 25, 2008
Today we discuss the blurring of technology lines. In a recent article in ImageSource titled Top 10 Industry Trends, authored by John Mancini, the President of AIIM, outlines what he believes to be the top 10 drivers within the DMS space… Let’s continue our discussion with the number 8 influencer in the DMS space this year:
8. The blurring of technology [...]
Posted in Business, Change, Culture, EDM, Technology | Tagged AIIM, Culture, Customer Service, Good to Great, Jim Collins, John Mancini, Team, Technology