By Ken Stewart on March 24, 2008
Ah, there is nothing better than spending hours and weeks trying to solve one little annoying problem only to stump the technical support engineers so badly that the only thing they can say is that we need to upgrade our software yet again… I am told we are pretty far behind, and it would be [...]
Posted in Business, Technology | Tagged core, helpdesk, Infrastructure, Software, technical support, upgrade
By Ken Stewart on March 22, 2008
Well, it looks like Scoble did it again. In his article ‘Why enterprise software isn’t sexy‘, Scoble sends a shot across the bow at Bill Gates, calling him out on whining about the lack of enterprise software coverage in the blogosphere. Albeit an older article, I found it compelling, so here are some thoughts…
Scoble asks:
Well, [...]
Posted in Business, Culture, Technology | Tagged Business, enterprise, Scoble, Sexy, Software, Technology
By Ken Stewart on March 5, 2008
SFA, CRM, ERP, ERM, DMS, CMS, MPS, and SaaS… Wow, we hear these acronyms and probably use some versions of them in our daily business – and even to run our business. So what’s in a name?
Well, evidently a lot according to “them”, the software manufactures and industry experts alike. We hear all about the [...]
Posted in Business, Change, Technology | Tagged Change, EDM, EDMS, MPS, Software