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SLA
Service Level Agreements Gone Bad?
Do you distrust service level agreements? Your perception of SLA’s may indicate how you feel about your vendors or clients!
Stuck Between a Rock – and Microsoft
I recently made a very unpleasant discovery with my current phone system support agency. We purchased a VoIP phone system over a year ago, and are now discovering some hidden language rising to the surface… Have you had this experience? How did it make you feel? Read more about being stuck between a rock and Microsoft – and give advice on how you would deal with it.
DandyID
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