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- Beyond Cost Cutting: Saving More Than Money by Being Nimble.
- Pain, Pleasure and Perspective: Dealing with Change (Part 1 of 2)
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- Your Good is not Good Enough.
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- Special Edition: Finally Market Intelligence for Less Than Market Price!
Managed Services
Will Managed Services Sink Your Ship or Save the Day?
I’m a big advocate for listening to what your customers are telling you – listen to what they say but anticipate what they need. If you don’t, you risk being irrelevant, obsolete, or worse – entering a death spiral, as I gingerly mentioned in my last article, Is 2013 the End of Our Industry.
A more in [...]
3 Takeaways from IBM on MPS
ZDNet special author, Leslie L. Gordon IBM, starts her article, Nine ways IT can help organizations ‘go green’ and reduce paper consumption (follow the link to the full article), with how expensive liquid ink is and outlines 9 ways in which organizations should consider reducing costs and offering some help in environmental stewardship.
While I don’t wish [...]
Lions and Tigers and Bears. Oh MPS!
Tom Callinan just wrote a very intersting article, MPS: the 30% Catastrophe.
While I don’t agree with everything coming out Tom’s mouth, this is where we are going. Over the next ~2 years I truly believe the IT/VAR space will consume the traditional dealer space – taking with it the pieces we have come to love, [...]
The 4 Pillars of Managed Services
The business of assessments is a business unto itself these days. There are those selling you “how to run a proper assessment†kits. There are those selling clients on “objective assessments†to prevent any skewing of facts or figures (as if non-bias is even possible when dealing with a quantitative and qualitative study). There are even those simply giving the assessment away for a chance to present their facts and findings to the executive board. All have their place, but all have their objectives as well.
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