- How Will Context and the Cloud Impact Your Information Management Initiatives?
- Ripped From The Headlines
- Ripped From The Headlines
- Beyond Cost Cutting: Saving More Than Money by Being Nimble.
- Pain, Pleasure and Perspective: Dealing with Change (Part 1 of 2)
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- Your Good is not Good Enough.
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- Ripped From The Headlines
- Blogs Are Important To Your Customer. Are They Important To You?
customer
5 Ingredients to Your MPS Recipe.
MPS is not a menu to order from at a fast-food joint – but it does bear similarities to a recipe.
If Change Were Easy…
At my current employer, I have had the opportunity to build a network connectivity team to complement and merge with the hardware break/fix team. That was a brutal transition, and at a several points I almost didn’t make the cut.
Our culture was resistant, our customers didn’t understand why things were changing, and there wasn’t really a clear [...]
Do you understand what your customers are trying to accomplish?
I have just spent the past 3 weeks working with my firewall vendor’s technical support trying to extend our corporate VoIP network to our branch offices. It was suppose to be a simple thing and only require a few clicks of the mouse…
Let me start by saying a VoIP (Voice over Internet Protocol)Â phone system is a [...]
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