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business process improvement
BPM: Why Should MPS Providers Care About Business Process Management?
Have you ever shouldered the burden of guilt for an upstream problem when a document failed to come out of one of your devices, just because you have oversight of the printer and MFP fleet?
While so many are still wrangling about the definition of MPS, don’t forget that any strategy requires change management in order to [...]
Don’t Break It Trying To Fix It.
We tinker with things all the time, trying to make them just a little better. The same thing goes for processes in a company. Someone, somewhere, sees something they think is broken – or might be done just a little bit better – and they try to fix it. Are you focused on the wrong things to fix your business processes?
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