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- Beyond Cost Cutting: Saving More Than Money by Being Nimble.
- Pain, Pleasure and Perspective: Dealing with Change (Part 1 of 2)
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Subscribe to Success: Learn How to Avoid the Cost of a Lost Opportunity.
How does it feel when someone else knows something before you – when you are supposed to be the expert?
Maybe you are inundated with the urgent priorities and carry on your days fighting fire after fire. Maybe you get left out of the important meetings. Maybe, just maybe, you’d like to finally take things into [...]
What is Your Greatest Challenge? Vote Now.
What is the biggest challenge you are facing? What frustrates you, scares you , or just depresses you? What do you need help with?
Now it’s your chance to put your talents to work – but it only works if YOU participate. We are putting the ChangeForge LinkedIn group to work finally, and are asking you, [...]
How Will Context and the Cloud Impact Your Information Management Initiatives?
With the explosion of information, relevancy has become increasingly important. Is Google the answer to creating this relevancy? How about Facebook? How about SalesForce.com?
I recently presented to a local chapter of ARMA International, a not-for-profit professional association on managing records and information, focusing on the impact the explosion of information, social media and cloud computing [...]
Beyond Cost Cutting: Saving More Than Money by Being Nimble.
How many times have you heard, “We need to cut costs.” How many times are you leading with a cost-cutting strategy in your talk-track?
There are only two ways to impact an organization’s bottom line:
Increase revenue without proportionally increasing costs, and
Decrease overhead costs with the focus of increasing profitability.
Innovations and disruptive programs can dramatically impact both, [...]
Pain, Pleasure and Perspective: Dealing with Change (Part 1 of 2)
How painful is the current economy for you, for your sales team? How painful is it to evolve into a new business model, or are you even certain you need to change? Change is constant, but the evolution we need to survive is often painful at best. Photizo Group predicts that 50 percent of the [...]
Your Good is not Good Enough.
Customer satisfaction is often thrown around like the word “good”. Good might be meant in the best of intentions, “I had a good day!” Or it might not, “How are you?” someone asks. “Eh, — I’m good I guess,” is the response.
But customer satisfaction is a number easily measured but not necessarily easily converted. It [...]
Blogs Are Important To Your Customer. Are They Important To You?
“If it’s too good to be true, then it probably isn’t true.” That’s how the saying goes, right? How often do you buy something you are suspicious of? Being real with your customer elevates the level of trust in the buying cycle.
I receive a good many PR solicitations each week with this or that firm [...]
Production or Productivity: Are Your Actions Aligned with Your Attitude?
How do you start your Monday’s? Jotting down your list of to-do’s, thumbing through your mental Rolodex of things ahead, or maybe just gritting your teeth the night before in anticipation of the crush of your day?
A former LouisGray.com teammate, Rob Diana of Regular Geek, wrote a very thought-provoking article entitled Are You Managing Resources [...]
Change is Inevitable; Growth is Optional. Ken Stewart Guest Authors for the MPS Insights Journal.
We continue to see the massive gears of change grind away, with acquisitions and mergers having clear-cut the landscape we once knew. Everyone is still attempting to come to grips with just how billions of dollars in market consolidation will impact not only today’s revenue, but tomorrow’s profitability and growth.
And what of the economic outlook [...]
Are You Using Video to Reach Your Customers?
Are you sticky? Let me ask it another way – do your customers find you sticky?
Stickiness is a term used when describing the amount of time a viewer spends on your website. Questions like:
Do they find your website interesting – you interesting?
Did they find what they were looking for and convert to a sale?
Did they [...]
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