Planning on ramping up your services arm to compensate for the loss in revenue and declining profits? Think again. The cogs of change continue to grind onwards, with IDC forecasting caution will rule spending habits in North America this year. According to their Worldwide Black Book, the hardest pressed will be the small and medium business (SMB) [...]
Have you ever been somewhere and remembered you left a file on your computer at home? Do you just need to see what your parents are talking about when they say, “That thing just won’t go over there?”
I’ve been using LogMeIn products for a number of years now, both for work and for personal use. [...]
“How do I know you can provide what I need?” This foundational question is at the very core of every question a customer asks of its provider. Make no mistake, you are always having to prove yourself at multiple stages throughout each of your relationships.
Certifications are often thought to be the key to proving how [...]
How important is managed print services (MPS) to your business if you are currently a company who specializes in document output? Is MPS a fad, or a get rich quick scheme? Is MPS a platform to simply sell more hardware?
While predictions at the start of any new year abound, those who keep their ear closest [...]
Unemployed? Feel like you can’t catch a break?
Being unemployed is not easy. Psychologically, it can be downright demoralizing as it threatens the very security of putting food on the table and keeping shelter over your head.
For the unemployed, I’m sure everyone has advice about what you should or shouldn’t do. Perhaps the piece of advice [...]
In America, many companies believed green to be a passing consumer-driven fad. Then it seemed many companies began to see how green could generate some green – much like organic foods demanded a premium; after all, you are helping to save the world so you shouldn’t mind paying a little extra for that, right?
Well, get [...]
The Managed Print Services Association (MPSA) is pleased to announce the start of the 2nd annual MPS Leadership Awards for our mutual industry. These highly coveted awards provide the industries only recognition for the leaders that are helping to shape and benefit the Managed Print Services industry.
See the following briefing document that covers the Award [...]
Do you spend any of your time trying to keep up with all of the chatter going on? Are you copying and pasting conversations from e-mail to some other repository – trying to keep everyone in the loop and keep you from going crazy?
I discovered that the messages function in Basecamp is a wonderful way [...]
I’m a big advocate for listening to what your customers are telling you – listen to what they say but anticipate what they need. If you don’t, you risk being irrelevant, obsolete, or worse – entering a death spiral, as I gingerly mentioned in my last article, Is 2013 the End of Our Industry.
A more in [...]
The recent movie 2012 predicted the end of the world. After reading some of last weeks headlining stories, provided by Joe over at Document Solutions Daily, perhaps 2013 spells the end of our industry as we know it.
Two articles in particular caught my eye:
The Wake-Up Call (Tom Callinan, Strategy Development)
Cloud Computing Contributes to Mass IT Exodus (Andrew [...]
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