You might be asking, just what do I do? What problems do I solve?
I solve business problems by helping craft solutions to achieve business objectives through applying:
1. Technology smartly,
2. Change management considerately, and
3. Motivational techniques genuinely
- ultimately empowering employees to win for their customers.
The bottom line? I enrich lives while delivering results.
A little about my background:
I have been blessed to be a part of and lead teams responsible for increasing revenues 50% while decreasing staffing needs 20%, deliver increased team member and customer experience as well as position organizations in market leadership roles.
The focus of my career has been centered around innovation – creativity applied to achieve quantifiable results for the business, for the teams I serve, and most importantly for the customer.
Having held positions in support management, operations management, sales management, strategic partner development, program development, project management, business analysis, sales engineering, solutions architecture, helpdesk, network administration, systems administration, and web development – I’m not your typical IT-type playing suit.
I bridge business objectives to customer loyalty by applying technology smartly to the culture of the company.
I would enjoy an opportunity to connect with you. I welcome your call at 864.916.9536, or you may connect with me.
Business Competencies:
- Team building and mentoring.
- Aligning technology offerings to propel business objectives.
- Managed Services / Managed Print Servers (MPS).
- Orchestrating technology, business process and people to achieve the desired result.
Sales Competencies:
- Solutions-based sales mentoring.
- Solutions-based go-to-market consultation.
Infrastructure Competencies:
- Solutions architecture and engineering.
- Project management & business analysis.
- Professional services mentoring.
- Customer Service, helpdesk, IT connectivity team, and training team mentoring and program building.
Change is forged in the fire of business; Technology is my anvil, and I must be the hammer…
If you are interested in the origin of my company’s name, ChangeForge, you may find this article interesting:
