Ken Stewart

People-focused, business-minded, technology-savvy leader who likes to ask: "Why?"

  • Very Good Article, Ken.
  • I see this fatal flaw in so many managers (and may I say parents). As often the case it is a matter of proper perspective and priorities. A battle between being liked (usually a matter of ego) and being focused on the goal of the organization.

    I don't set myself apart because we all struggle with this at times. Your summation is perfect and should be on every managers wall.

    "As a leader, I must stand apart from them to offer them perspective when they are unable to see what they need alone. As a mentor, I am there to offer guidance and support when their mind and spirit are thirsting for answers. As a servant, I am there to do those things they are unable to do for themselves – humbly and willingly."
  • Ken, I have struggled with the same issues as a young manager but recently received some inspired direction that has helped me rise above the weakness of self in leadership. In December I attended a Brigham Young University management conference where the former DirectPointe CEO participated in a panel discussion. One of the panelists, whose name and position I can't remember, stated something that I cannot forget. "The responsibility of leadership is to provide infrastructure."

    And there it is. Simple. Concise. True. There are many layers to the statement and it strikes me as almost scriptorial in nature. How does God, who loves us, his children, help us to succeed? He enables us. He provides the infrastructure, the spiritual and temporal framework, on which we can build our lives. He gave us the essence of leadership in Jesus Christ.

    Our responsibility as leaders is to enable those around us to succeed. We must provide the appropriate organizational systems, processes, and resources to our coworkers to facilitate sustainable success in their positions. We must make wise use of limited resources to distribute capital in the appropriate areas. Human capital, financial capital, intellectual property. If our leadership is to to typify Christ's example then we must build the framework, the infrastructure, to support the sustainable success of our organization and the men and women around us.

    We love him because he loved us first, he has enabled us to be successful. "The responsibility of leadership is to provide infrastructure."
  • Lawton, good to hear from you again. I happened to catch a BYU speaker not too long ago (on a different subject) but I was rather impressed with the insights there too. Must be something in the water ;-)

    Wow, That statement is exactly how I would capture it! I had always used the term process, but infrastructure is probably the better term. I also enjoyed how you brought this back to God in this instance, drawing a parallel that I did not outright come and state, but hoped would be somewhat evident to those listening.

    In point of fact, it is this "trinity" of father, leader, and servant (of Him) that has really helped build me into who I am today. One has not happened without the other, and truly I look to Christ's example as the ultimate role model.

    Thank you for leaving your thoughts. I always enjoy them.
  • jlpitney
    Good article Ken. I think you are correct in both aspects, management and fatherhood, in that you can't always please those around you and be effective.
  • Jeff, good to hear from you. I was just listening to a manager tools podcast, and they underscored the same thing - specifically about feedback. We have to deliver unpleasant news sometimes, and if we are uncomfortable not always being "liked" then why not give a chunk of your management salary to your direct and start voting on everything! I'm sure the business would be very effective using that model ;-)
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